Hostodo - Notice history

All systems operational

Billing / Ordering Portal - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

LV01 (Las Vegas, NV) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

DET01 (Detroit, MI) - Operational

100% - uptime
Oct 2024 · 99.93%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

TPA01 (Tampa, FL) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

[DET01] Degraded network performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
[TPA01] Network Maintenance
  • Completed
    December 07, 2024 at 2:09 AM
    Completed
    December 07, 2024 at 2:09 AM
    Maintenance has completed successfully.
  • In progress
    December 06, 2024 at 3:35 PM
    In progress
    December 06, 2024 at 3:35 PM

    We have begun.

  • Update
    December 06, 2024 at 3:30 PM
    Planned
    December 06, 2024 at 3:30 PM

    We were delayed here, our technician is en route to the facility to get started on the maintenance.

  • Planned
    December 06, 2024 at 3:10 PM
    Planned
    December 06, 2024 at 3:10 PM

    We will be performing physical network maintenance on EPYC nodes in TPA01 on Friday, Dec 6th, between 8am and 9am ET. Expect approximately 2-3 minutes of downtime during this period.

[DET01] - Degraded Network Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
[CONSOLE] Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating degraded performance on console.hostodo.com

Nov 2024

[DET01] EPYCK01.DET01 + Network Maintenance
  • Completed
    November 22, 2024 at 5:00 AM
    Completed
    November 22, 2024 at 5:00 AM
    Maintenance has completed successfully
  • Update
    November 22, 2024 at 3:56 AM
    In progress
    November 22, 2024 at 3:56 AM

    Extended maintenance period for 1 hour. Still working through this.

  • Update
    November 22, 2024 at 3:06 AM
    In progress
    November 22, 2024 at 3:06 AM

    Beginning our network maintenance.

  • Update
    November 22, 2024 at 2:22 AM
    In progress
    November 22, 2024 at 2:22 AM

    EPYCK01.DET01 hardware upgrade has been completed. VMs are coming back online.

    We will be taking a short break to prepare for the network upgrade.

  • Update
    November 22, 2024 at 2:03 AM
    In progress
    November 22, 2024 at 2:03 AM

    Working on this now. EPYCK01.DET01 is coming offline for a hardware upgrade.

  • In progress
    November 22, 2024 at 2:00 AM
    In progress
    November 22, 2024 at 2:00 AM
    Maintenance is now in progress
  • Planned
    November 22, 2024 at 2:00 AM
    Planned
    November 22, 2024 at 2:00 AM

    During this maintenance window, we will be performing network maintenance on our core router, installing a redundant 10G network drop to add some redundancy and improve overall network health.

    We will also be performing scheduled maintenance on EPYCK01.DET01 to upgrade its hardware. The hostnode will be powered off, meaning your instance will also be offline for a period of time of up to 20 minutes while we perform the upgrade.


    This maintenance is scheduled for Thursday, November 21st 2024 between 9PM and 11PM EST.

    Please contact us via live chat if you have any questions or concerns.

Oct 2024

[DET01] Partial network outage
  • Resolved
    Resolved

    We implemented a fix and are currently monitoring the result. It seems to be an intermittent hardware issue that we are working to get to the root cause of. As of now, DET01 is fully back online.

  • Investigating
    Investigating

    We are currently investigating a partial network outage in Detroit affecting a subset of Hostodo customers.

[DET01] Degraded network performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident. We are working on resolving this as soon as we can.

[LV01] Degraded Network Speeds in Las Vegas, NV
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Oct 2024 to Dec 2024

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