Hostodo Status - Incident history https://hostodo.instatus.com Hostodo Tue, 26 May 2026 13:41:06 +0000 DET01 & TPA01 Degraded Network Performance Type: Incident Duration: 5 hours and 22 minutes Affected Components: DET01 (Detroit, MI), TPA01 (Tampa, FL) May 26, 13:41:06 GMT+0 - Investigating - We are currently investigating this incident. May 26, 17:40:37 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 26, 18:44:58 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 26, 19:03:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 22 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 26</var>, <var data-var='time'>13:41:06</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>17:40:37</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>18:44:58</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>19:03:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 26 May 2026 13:41:06 +0000 https://hostodo.instatus.com/incident/cmpmoo8uf15suqkpc0ihpvrb8 https://hostodo.instatus.com/incident/cmpmoo8uf15suqkpc0ihpvrb8 LV01 Network Down Type: Incident Duration: 3 hours and 54 minutes Affected Components: LV01 (Las Vegas, NV) Apr 30, 11:59:00 GMT+0 - Identified - We are experiencing network and routing issues in our Las Vegas presence. We are working diligently with our upstream network provider on a resolution. May 2, 14:53:11 GMT+0 - Monitoring - FiberHub has implemented a fix and are currently monitoring the result. May 2, 17:53:33 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 54 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 30</var>, <var data-var='time'>11:59:00</var> GMT+0</small><br><strong>Identified</strong> - We are experiencing network and routing issues in our Las Vegas presence. We are working diligently with our upstream network provider on a resolution..</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>14:53:11</var> GMT+0</small><br><strong>Monitoring</strong> - FiberHub has implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>17:53:33</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Apr 2026 11:59:00 +0000 https://hostodo.instatus.com/incident/cmooert5i009joxy6virppre6 https://hostodo.instatus.com/incident/cmooert5i009joxy6virppre6 [DET01] Website/Console Degraded Performance Type: Incident Duration: 7 days, 7 hours and 35 minutes Affected Components: Billing / Ordering Portal Mar 29, 03:15:55 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 26, 14:36:13 GMT+0 - Investigating - We are currently investigating degraded performance on the website and instance management console. Mar 31, 22:46:42 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 2, 22:10:57 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 days, 7 hours and 35 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 29</var>, <var data-var='time'>03:15:55</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>14:36:13</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating degraded performance on the website and instance management console..</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>22:46:42</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>22:10:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 26 Mar 2026 14:36:13 +0000 https://hostodo.instatus.com/incident/cmn7ks60m05zo13g5qzrf8thd https://hostodo.instatus.com/incident/cmn7ks60m05zo13g5qzrf8thd [DET01] Network Outage Type: Incident Duration: 13 hours and 6 minutes Affected Components: DET01 (Detroit, MI) Mar 21, 18:25:39 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 21, 05:19:51 GMT+0 - Investigating - We are currently investigating a network outage impacting epyck01.det01. Mar 21, 18:25:40 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 13 hours and 6 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>18:25:39</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>05:19:51</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating a network outage impacting epyck01.det01..</p> <p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>18:25:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 21 Mar 2026 05:19:51 +0000 https://hostodo.instatus.com/incident/cmmzvpf6e02zg5x7ax0tybpll https://hostodo.instatus.com/incident/cmmzvpf6e02zg5x7ax0tybpll [LV01] EPYCK01.LV01 Down Type: Incident Duration: 2 days, 15 hours and 56 minutes Affected Components: LV01 (Las Vegas, NV) Jan 16, 10:00:00 GMT+0 - Investigating - EPYCK01.LV01 is currently down. We are currently investigating this incident. Jan 17, 00:56:53 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. We had a power supply failure, and were able to switch over to a redundant PSU. Jan 19, 01:55:47 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days, 15 hours and 56 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Investigating</strong> - EPYCK01.LV01 is currently down. We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 17</var>, <var data-var='time'>00:56:53</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result. We had a power supply failure, and were able to switch over to a redundant PSU. .</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>01:55:47</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 16 Jan 2026 10:00:00 +0000 https://hostodo.instatus.com/incident/cmkhg7qph00ektviht35mslf1 https://hostodo.instatus.com/incident/cmkhg7qph00ektviht35mslf1 [LV01] Network Outage Type: Incident Duration: 24 minutes Affected Components: LV01 (Las Vegas, NV) Jan 8, 18:10:38 GMT+0 - Investigating - We are currently investigating this incident. Jan 8, 18:34:18 GMT+0 - Monitoring - We are having a BGP related bug that we are working to resolve. We implemented a fix and are currently monitoring the result. Jan 8, 18:34:19 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 24 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>18:10:38</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>18:34:18</var> GMT+0</small><br><strong>Monitoring</strong> - We are having a BGP related bug that we are working to resolve. We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>18:34:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 8 Jan 2026 18:10:38 +0000 https://hostodo.instatus.com/incident/cmk5rjb7c00iv87lsbd4lmtfe https://hostodo.instatus.com/incident/cmk5rjb7c00iv87lsbd4lmtfe [LV01] Partial Network Outage Type: Incident Duration: 16 hours and 33 minutes Affected Components: LV01 (Las Vegas, NV) Jan 3, 17:07:40 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 3, 17:08:02 GMT+0 - Resolved - This incident has been resolved. Jan 3, 00:34:56 GMT+0 - Investigating - We are currently investigating this incident. A network misconfiguration has impacted 3 IPv4 subnets in LV01\. We are working with our upstream provider to resolve. Type: Incident

Duration: 16 hours and 33 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>17:07:40</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>17:08:02</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>00:34:56</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. A network misconfiguration has impacted 3 IPv4 subnets in LV01\. We are working with our upstream provider to resolve. .</p> ]]> Sat, 3 Jan 2026 00:34:56 +0000 https://hostodo.instatus.com/incident/cmjxkmf8d028aztejiuscsim8 https://hostodo.instatus.com/incident/cmjxkmf8d028aztejiuscsim8 [DET01] Degraded network performance Type: Incident Duration: 39 minutes Affected Components: DET01 (Detroit, MI) Dec 23, 18:41:43 GMT+0 - Investigating - We are currently investigating this incident. Dec 23, 18:47:47 GMT+0 - Identified - We are continuing to work on a fix for inbound DDoS attacks towards Hostodo infrastructure. At the moment we are stable. Dec 23, 19:20:13 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 39 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 23</var>, <var data-var='time'>18:41:43</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 23</var>, <var data-var='time'>18:47:47</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for inbound DDoS attacks towards Hostodo infrastructure. At the moment we are stable..</p> <p><small>Dec <var data-var='date'> 23</var>, <var data-var='time'>19:20:13</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 23 Dec 2025 18:41:43 +0000 https://hostodo.instatus.com/incident/cmjixlnvm00bqaq2w4po5ja8i https://hostodo.instatus.com/incident/cmjixlnvm00bqaq2w4po5ja8i [LV01] Network Outage Type: Incident Duration: 11 hours and 29 minutes Affected Components: LV01 (Las Vegas, NV) Dec 16, 20:22:06 GMT+0 - Identified - We've identified the issue to be a networking misconfiguration caused by our upstream provider. We are working with them to resolve it ASAP. Dec 16, 23:13:14 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 17, 02:52:56 GMT+0 - Resolved - This incident has been resolved. Dec 16, 15:24:04 GMT+0 - Investigating - We are currently investigating a network outage impacting LV01 Type: Incident

Duration: 11 hours and 29 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 16</var>, <var data-var='time'>20:22:06</var> GMT+0</small><br><strong>Identified</strong> - We've identified the issue to be a networking misconfiguration caused by our upstream provider. We are working with them to resolve it ASAP..</p> <p><small>Dec <var data-var='date'> 16</var>, <var data-var='time'>23:13:14</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>02:52:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Dec <var data-var='date'> 16</var>, <var data-var='time'>15:24:04</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating a network outage impacting LV01.</p> ]]> Tue, 16 Dec 2025 15:24:04 +0000 https://hostodo.instatus.com/incident/cmj8qgj0l00hiuf16e0hro4uv https://hostodo.instatus.com/incident/cmj8qgj0l00hiuf16e0hro4uv [DET01] Degraded network performance Type: Incident Duration: 3 days, 1 hour and 50 minutes Affected Components: DET01 (Detroit, MI) Dec 13, 03:08:10 GMT+0 - Resolved - This incident has been resolved. Dec 10, 01:18:34 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 3 days, 1 hour and 50 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 13</var>, <var data-var='time'>03:08:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>01:18:34</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Wed, 10 Dec 2025 01:18:34 +0000 https://hostodo.instatus.com/incident/cmizbm34o01on1352braa2h6h https://hostodo.instatus.com/incident/cmizbm34o01on1352braa2h6h DET01 - Degraded Network Performance Type: Incident Duration: 28 minutes Affected Components: DET01 (Detroit, MI) Dec 6, 19:17:19 GMT+0 - Resolved - This incident has been resolved. Dec 6, 18:49:11 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 6, 18:51:42 GMT+0 - Identified - We are experiencing a DDoS attack against our \[DET01\] point of presence. We are working on mitigating the attack. This also impacts <https://console.hostodo.com/> Dec 6, 19:17:18 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 28 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>19:17:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>18:49:11</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>18:51:42</var> GMT+0</small><br><strong>Identified</strong> - We are experiencing a DDoS attack against our \[DET01\] point of presence. We are working on mitigating the attack. This also impacts <https://console.hostodo.com/>.</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>19:17:18</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Sat, 6 Dec 2025 18:49:11 +0000 https://hostodo.instatus.com/incident/cmiunds4e00ee1169ioa3ay0u https://hostodo.instatus.com/incident/cmiunds4e00ee1169ioa3ay0u Legacy SSD Nodes Down Type: Incident Duration: 20 hours and 15 minutes Affected Components: LV01 (Las Vegas, NV) Nov 26, 03:57:36 GMT+0 - Investigating - We are currently investigating this incident impacting some legacy clients on [K1.LV](http://K1.LV) and K4.LV Nov 26, 07:03:33 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dual PSU failures caused some disk corruption on the boot drives of K1LV and K4LV. We are working on migrating impacted customers to new nodes. Nov 27, 00:11:38 GMT+0 - Monitoring - Impacted customers are being migrated to Gen2\. Your instance will be coming online over the next 2-3 hours. Nov 27, 00:12:12 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 20 hours and 15 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 26</var>, <var data-var='time'>03:57:36</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident impacting some legacy clients on [K1.LV](http://K1.LV) and K4.LV.</p> <p><small>Nov <var data-var='date'> 26</var>, <var data-var='time'>07:03:33</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. Dual PSU failures caused some disk corruption on the boot drives of K1LV and K4LV. We are working on migrating impacted customers to new nodes..</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>00:11:38</var> GMT+0</small><br><strong>Monitoring</strong> - Impacted customers are being migrated to Gen2\. Your instance will be coming online over the next 2-3 hours..</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>00:12:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 26 Nov 2025 03:57:36 +0000 https://hostodo.instatus.com/incident/cmifh4osz028q11cm5k8qn9sz https://hostodo.instatus.com/incident/cmifh4osz028q11cm5k8qn9sz DET01 TPA01 LV01 Down Type: Incident Duration: 2 days, 15 hours and 36 minutes Affected Components: DET01 (Detroit, MI), LV01 (Las Vegas, NV), TPA01 (Tampa, FL) Aug 26, 22:19:59 GMT+0 - Identified - LV01 and TPA01 back online. Working on DET01. Aug 25, 10:54:03 GMT+0 - Investigating - We are currently experiencing a major DDOS attack and are working on mitigating Aug 25, 22:04:11 GMT+0 - Identified - We are experiencing a major DDOS attack and are working on implementing DDOS protection to mitigate the attack. We are continuing to work on a fix for this incident. Aug 26, 03:32:32 GMT+0 - Identified - We are continuing to work on a fix for this incident. We have DET01 DDoS protection coming online first, followed by LV and TPA. Aug 26, 23:11:49 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 26, 16:10:04 GMT+0 - Identified - We are continuing to work on a fix for this incident. We expect all three locations to be back online today. Aug 28, 02:29:45 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days, 15 hours and 36 minutes

Affected Components: , ,

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>22:19:59</var> GMT+0</small><br><strong>Identified</strong> - LV01 and TPA01 back online. Working on DET01..</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>10:54:03</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing a major DDOS attack and are working on mitigating .</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>22:04:11</var> GMT+0</small><br><strong>Identified</strong> - We are experiencing a major DDOS attack and are working on implementing DDOS protection to mitigate the attack. We are continuing to work on a fix for this incident..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>03:32:32</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. We have DET01 DDoS protection coming online first, followed by LV and TPA..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>23:11:49</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>16:10:04</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. We expect all three locations to be back online today..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>02:29:45</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 25 Aug 2025 10:54:03 +0000 https://hostodo.instatus.com/incident/cmer020v80034nfu8fugh8j1d https://hostodo.instatus.com/incident/cmer020v80034nfu8fugh8j1d [LV01] Partial Network Outage Type: Incident Duration: 8 hours and 36 minutes Affected Components: LV01 (Las Vegas, NV) Aug 2, 16:06:46 GMT+0 - Investigating - We are currently investigating this incident. Aug 3, 00:42:57 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 3, 00:42:57 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 hours and 36 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>16:06:46</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>00:42:57</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>00:42:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 2 Aug 2025 16:06:46 +0000 https://hostodo.instatus.com/incident/cmdug3kmn001vq7ib1j461aza https://hostodo.instatus.com/incident/cmdug3kmn001vq7ib1j461aza [LV01] Network Outage Type: Incident Duration: 51 minutes Affected Components: LV01 (Las Vegas, NV) Jul 27, 21:47:34 GMT+0 - Investigating - We are currently investigating this incident. Jul 27, 22:07:11 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 27, 22:38:25 GMT+0 - Resolved - We are mitigating DDoS attacks from various sources causing outages in LV01\. This incident has been resolved. Jul 27, 22:33:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 27, 22:13:39 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 51 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>21:47:34</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>22:07:11</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>22:38:25</var> GMT+0</small><br><strong>Resolved</strong> - We are mitigating DDoS attacks from various sources causing outages in LV01\. This incident has been resolved. .</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>22:33:36</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>22:13:39</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 27 Jul 2025 21:47:34 +0000 https://hostodo.instatus.com/incident/cmdm7mqy301uq3sf3eoua56sm https://hostodo.instatus.com/incident/cmdm7mqy301uq3sf3eoua56sm [LV01] Partial Network Outage 66.187.4.0/24 Type: Incident Duration: 4 hours and 41 minutes Affected Components: LV01 (Las Vegas, NV) Jul 20, 01:50:46 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jul 19, 23:33:09 GMT+0 - Investigating - We are currently investigating a network outage affecting the IP subnet 66.187.4.0/24 Jul 20, 03:48:01 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 20, 04:14:01 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 41 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>01:50:46</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>23:33:09</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating a network outage affecting the IP subnet 66.187.4.0/24.</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>03:48:01</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>04:14:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 19 Jul 2025 23:33:09 +0000 https://hostodo.instatus.com/incident/cmdavvpnd00fbrj5vlwxwhqig https://hostodo.instatus.com/incident/cmdavvpnd00fbrj5vlwxwhqig [LV01] Degraded Network in Las Vegas, NV Type: Incident Duration: 13 hours and 37 minutes Affected Components: LV01 (Las Vegas, NV) Jul 8, 13:27:38 GMT+0 - Investigating - We are currently investigating this incident. Jul 8, 13:38:49 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jul 8, 20:17:19 GMT+0 - Monitoring - We are continuing to monitoring this issue. Jul 9, 03:04:24 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 13 hours and 37 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>13:27:38</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>13:38:49</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>20:17:19</var> GMT+0</small><br><strong>Monitoring</strong> - We are continuing to monitoring this issue..</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>03:04:24</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 8 Jul 2025 13:27:38 +0000 https://hostodo.instatus.com/incident/cmcuken0c003tu0as53x01wiz https://hostodo.instatus.com/incident/cmcuken0c003tu0as53x01wiz [DET01] Network Outage Type: Incident Duration: 1 hour and 59 minutes Affected Components: DET01 (Detroit, MI) Jul 6, 22:18:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 7, 00:17:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 59 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>22:18:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>00:17:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 6 Jul 2025 22:18:00 +0000 https://hostodo.instatus.com/incident/cmcsfupb801yq10634nqnchrg https://hostodo.instatus.com/incident/cmcsfupb801yq10634nqnchrg [LV01] Partial Network Outage Type: Incident Duration: 7 hours and 31 minutes Affected Components: LV01 (Las Vegas, NV) May 21, 14:58:51 GMT+0 - Investigating - We are currently network connectivity issues with a few subnets within LV01. May 21, 16:46:54 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 21, 22:08:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 21, 22:30:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 hours and 31 minutes

Affected Components:

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>14:58:51</var> GMT+0</small><br><strong>Investigating</strong> - We are currently network connectivity issues with a few subnets within LV01..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>16:46:54</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>22:08:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>22:30:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 21 May 2025 14:58:51 +0000 https://hostodo.instatus.com/incident/cmay2j1wl0089qwvwzzj5i4dk https://hostodo.instatus.com/incident/cmay2j1wl0089qwvwzzj5i4dk [LV01] Intermittent Network Outage Type: Incident Duration: 1 hour and 26 minutes Affected Components: LV01 (Las Vegas, NV) Mar 22, 15:10:12 GMT+0 - Investigating - We are currently investigating intermittent network outages in LV01 Mar 22, 15:36:31 GMT+0 - Investigating - We are currently investigating this incident. Mar 22, 16:36:31 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 26 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>15:10:12</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating intermittent network outages in LV01.</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>15:36:31</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>16:36:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 22 Mar 2025 15:10:12 +0000 https://hostodo.instatus.com/incident/cm8kcij8s00fxpkqzzvcwa9lm https://hostodo.instatus.com/incident/cm8kcij8s00fxpkqzzvcwa9lm [LV01] Emergency Network Maintenance Type: Maintenance Duration: 1 hour and 28 minutes Affected Components: LV01 (Las Vegas, NV) Mar 14, 15:32:00 GMT+0 - Completed - Mar 14, 03:01:18 GMT+0 - Identified - Our upstream provider is performing network maintenance between 11pm and 1am ET today (March 13, 2025) Downtime is expected to be minimal, expect a brief network outage during this period. Mar 14, 17:00:00 GMT+0 - Identified - Our upstream provider had maintenance last night but looks like there are still some issues. We are in contact with them. Type: Maintenance

Duration: 1 hour and 28 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>15:32:00</var> GMT+0</small><br><strong>Completed</strong> - .</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>03:01:18</var> GMT+0</small><br><strong>Identified</strong> - Our upstream provider is performing network maintenance between 11pm and 1am ET today (March 13, 2025) Downtime is expected to be minimal, expect a brief network outage during this period..</p> <p><small>Mar <var data-var='date'> 14</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our upstream provider had maintenance last night but looks like there are still some issues. We are in contact with them..</p> ]]> Fri, 14 Mar 2025 03:01:18 +0000 https://hostodo.instatus.com/maintenance/cm8870x8b0001yoxs164zt4j5 https://hostodo.instatus.com/maintenance/cm8870x8b0001yoxs164zt4j5 [EPYCK02.LV01] Network Outage Type: Incident Duration: 4 days, 14 hours and 10 minutes Affected Components: LV01 (Las Vegas, NV) Feb 14, 04:31:37 GMT+0 - Resolved - This incident has been resolved. Feb 13, 14:21:11 GMT+0 - Investigating - We are currently investigating unresponsive VMs on EPYCK02.LV01 Feb 14, 03:22:15 GMT+0 - Investigating - We are still investigating this incident. Feb 14, 03:31:37 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 4 days, 14 hours and 10 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>04:31:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 13</var>, <var data-var='time'>14:21:11</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating unresponsive VMs on EPYCK02.LV01.</p> <p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>03:22:15</var> GMT+0</small><br><strong>Investigating</strong> - We are still investigating this incident..</p> <p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>03:31:37</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Thu, 13 Feb 2025 14:21:11 +0000 https://hostodo.instatus.com/incident/cm73fh00v000k13pn7awk6w5h https://hostodo.instatus.com/incident/cm73fh00v000k13pn7awk6w5h [LV01] Scheduled Maintenance - Hardware Swap EPYCK02 & EPYCK03 Type: Maintenance Duration: 5 hours and 29 minutes Affected Components: LV01 (Las Vegas, NV) Jan 18, 20:00:01 GMT+0 - Identified - We are running a bit behind and will be extending the maintenance period for 2 hours. Jan 18, 20:00:00 GMT+0 - Identified - We are scheduling maintenance on Saturday, January 18th, 2025 at 3pm ET/12pm PT to perform a motherboard swap on EPYCK02LV01 & EPYCK03LV01 to resolve performance issues experienced with the current motherboards. We are scheduling a 4 hour window to perform this work, however, we expect this to result in approximately 1 hour of downtime per node. Please let us know if you have any questions. Jan 19, 01:29:27 GMT+0 - Completed - Maintenance has been completed successfully! Performance issues have been resolved on EPYCK02LV01, EPYCK03LV01, and EPYCK02TPA01 Type: Maintenance

Duration: 5 hours and 29 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - We are running a bit behind and will be extending the maintenance period for 2 hours..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are scheduling maintenance on Saturday, January 18th, 2025 at 3pm ET/12pm PT to perform a motherboard swap on EPYCK02LV01 & EPYCK03LV01 to resolve performance issues experienced with the current motherboards. We are scheduling a 4 hour window to perform this work, however, we expect this to result in approximately 1 hour of downtime per node. Please let us know if you have any questions..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>01:29:27</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has been completed successfully! Performance issues have been resolved on EPYCK02LV01, EPYCK03LV01, and EPYCK02TPA01.</p> ]]> Sat, 18 Jan 2025 20:00:00 +0000 https://hostodo.instatus.com/maintenance/cm5u8smw70030u999zrxm6rlp https://hostodo.instatus.com/maintenance/cm5u8smw70030u999zrxm6rlp [DET01] Degraded network performance Type: Incident Duration: 10 hours and 32 minutes Affected Components: DET01 (Detroit, MI) Dec 10, 16:39:48 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 10, 16:39:52 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 10, 16:34:36 GMT+0 - Investigating - We are currently investigating this incident. Dec 11, 03:06:40 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 10 hours and 32 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>16:39:48</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>16:39:52</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Dec <var data-var='date'> 10</var>, <var data-var='time'>16:34:36</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>03:06:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 10 Dec 2024 16:34:36 +0000 https://hostodo.instatus.com/incident/cm4iom7fj003ntwn1i7l49l1n https://hostodo.instatus.com/incident/cm4iom7fj003ntwn1i7l49l1n [TPA01] Network Maintenance Type: Maintenance Duration: 10 hours and 34 minutes Affected Components: TPA01 (Tampa, FL) Dec 6, 15:10:00 GMT+0 - Identified - We will be performing physical network maintenance on EPYC nodes in TPA01 on Friday, Dec 6th, between 8am and 9am ET. Expect approximately 2-3 minutes of downtime during this period. Dec 7, 02:09:11 GMT+0 - Completed - Maintenance has completed successfully. Dec 6, 15:30:00 GMT+0 - Identified - We were delayed here, our technician is en route to the facility to get started on the maintenance. Dec 6, 15:35:05 GMT+0 - Identified - We have begun. Type: Maintenance

Duration: 10 hours and 34 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>15:10:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing physical network maintenance on EPYC nodes in TPA01 on Friday, Dec 6th, between 8am and 9am ET. Expect approximately 2-3 minutes of downtime during this period..</p> <p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>02:09:11</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Identified</strong> - We were delayed here, our technician is en route to the facility to get started on the maintenance..</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>15:35:05</var> GMT+0</small><br><strong>Identified</strong> - We have begun..</p> ]]> Fri, 6 Dec 2024 15:30:00 +0000 https://hostodo.instatus.com/maintenance/cm4caskk4001yl5hlt2auplpk https://hostodo.instatus.com/maintenance/cm4caskk4001yl5hlt2auplpk [DET01] - Degraded Network Performance Type: Incident Duration: 8 hours and 28 minutes Affected Components: DET01 (Detroit, MI) Dec 5, 21:21:25 GMT+0 - Investigating - We are currently investigating this incident. Dec 6, 00:51:59 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 6, 00:52:04 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 6, 05:49:50 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 hours and 28 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>21:21:25</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>00:51:59</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>00:52:04</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>05:49:50</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 5 Dec 2024 21:21:25 +0000 https://hostodo.instatus.com/incident/cm4btnstu000b3nmwhx2dxcmv https://hostodo.instatus.com/incident/cm4btnstu000b3nmwhx2dxcmv [CONSOLE] Degraded Performance Type: Incident Duration: 37 minutes Affected Components: DET01 (Detroit, MI), LV01 (Las Vegas, NV), Billing / Ordering Portal, TPA01 (Tampa, FL) Dec 2, 02:53:17 GMT+0 - Investigating - We are currently investigating degraded performance on console.hostodo.com Dec 2, 03:08:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Dec 2, 03:30:02 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 37 minutes

Affected Components: , , ,

<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>02:53:17</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating degraded performance on console.hostodo.com.</p> <p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>03:08:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>03:30:02</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 2 Dec 2024 02:53:17 +0000 https://hostodo.instatus.com/incident/cm46fr5ma000ym59tj8nklw30 https://hostodo.instatus.com/incident/cm46fr5ma000ym59tj8nklw30 [DET01] EPYCK01.DET01 + Network Maintenance Type: Maintenance Duration: 3 hours Affected Components: DET01 (Detroit, MI) Nov 22, 02:22:16 GMT+0 - Identified - EPYCK01.DET01 hardware upgrade has been completed. VMs are coming back online. We will be taking a short break to prepare for the network upgrade. Nov 22, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Nov 22, 03:56:23 GMT+0 - Identified - Extended maintenance period for 1 hour. Still working through this. Nov 22, 02:00:00 GMT+0 - Identified - During this maintenance window, we will be performing network maintenance on our core router, installing a redundant 10G network drop to add some redundancy and improve overall network health. We will also be performing scheduled maintenance on EPYCK01.DET01 to upgrade its hardware. The hostnode will be powered off, meaning your instance will also be offline for a period of time of up to 20 minutes while we perform the upgrade. This maintenance is scheduled for Thursday, November 21st 2024 between 9PM and 11PM EST. Please contact us via live chat if you have any questions or concerns. Nov 22, 03:06:21 GMT+0 - Identified - Beginning our network maintenance. Nov 22, 02:03:38 GMT+0 - Identified - Working on this now. EPYCK01.DET01 is coming offline for a hardware upgrade. Nov 22, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>02:22:16</var> GMT+0</small><br><strong>Identified</strong> - EPYCK01.DET01 hardware upgrade has been completed. VMs are coming back online. We will be taking a short break to prepare for the network upgrade. .</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>03:56:23</var> GMT+0</small><br><strong>Identified</strong> - Extended maintenance period for 1 hour. Still working through this..</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - During this maintenance window, we will be performing network maintenance on our core router, installing a redundant 10G network drop to add some redundancy and improve overall network health. We will also be performing scheduled maintenance on EPYCK01.DET01 to upgrade its hardware. The hostnode will be powered off, meaning your instance will also be offline for a period of time of up to 20 minutes while we perform the upgrade. This maintenance is scheduled for Thursday, November 21st 2024 between 9PM and 11PM EST. Please contact us via live chat if you have any questions or concerns..</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>03:06:21</var> GMT+0</small><br><strong>Identified</strong> - Beginning our network maintenance..</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>02:03:38</var> GMT+0</small><br><strong>Identified</strong> - Working on this now. EPYCK01.DET01 is coming offline for a hardware upgrade..</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 22 Nov 2024 02:00:00 +0000 https://hostodo.instatus.com/maintenance/cm3qk9inb000p2394zvxp9t9i https://hostodo.instatus.com/maintenance/cm3qk9inb000p2394zvxp9t9i [DET01] Partial network outage Type: Incident Duration: 1 hour and 40 minutes Affected Components: DET01 (Detroit, MI) Oct 23, 16:56:18 GMT+0 - Investigating - We are currently investigating a partial network outage in Detroit affecting a subset of Hostodo customers. Oct 23, 18:36:43 GMT+0 - Resolved - We implemented a fix and are currently monitoring the result. It seems to be an intermittent hardware issue that we are working to get to the root cause of. As of now, DET01 is fully back online. Type: Incident

Duration: 1 hour and 40 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>16:56:18</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating a partial network outage in Detroit affecting a subset of Hostodo customers..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>18:36:43</var> GMT+0</small><br><strong>Resolved</strong> - We implemented a fix and are currently monitoring the result. It seems to be an intermittent hardware issue that we are working to get to the root cause of. As of now, DET01 is fully back online..</p> ]]> Wed, 23 Oct 2024 16:56:18 +0000 https://hostodo.instatus.com/incident/cm2m497mx000xj7sg17yingqq https://hostodo.instatus.com/incident/cm2m497mx000xj7sg17yingqq [TPA01] Scheduled Network Maintenance Type: Maintenance Duration: 1 hour Affected Components: TPA01 (Tampa, FL) Jul 26, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 26, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 26, 02:00:00 GMT+0 - Identified - We are planning for a scheduled network maintenance tomorrow, Thursday July 25th 2024, between 10PM-11PM EST to modify some firewall rules. This maintenance will affect TPA01 only. We expect up to 15 minutes of downtime during this period. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 26</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled network maintenance tomorrow, Thursday July 25th 2024, between 10PM-11PM EST to modify some firewall rules. This maintenance will affect TPA01 only. We expect up to 15 minutes of downtime during this period..</p> ]]> Fri, 26 Jul 2024 02:00:00 +0000 https://hostodo.instatus.com/maintenance/clz0kdgas10944h2oh03toaz2w https://hostodo.instatus.com/maintenance/clz0kdgas10944h2oh03toaz2w [DET01] Datacenter Move Type: Maintenance Duration: 15 days, 15 hours and 23 minutes Affected Components: DET01 (Detroit, MI), Billing / Ordering Portal Jun 8, 15:33:33 GMT+0 - Identified - We have deracked all equipment and arrived at the new datacenter. We are unloading and will begin to re-rack the equipment shortly. Jun 8, 14:50:46 GMT+0 - Identified - We are beginning to shutdown our equipment. Jun 8, 14:36:00 GMT+0 - Identified - We have arrived at the datacenter and are beginning to shutdown each server. Jun 8, 17:22:30 GMT+0 - Identified - We have finished racking all of our equipment and are working on bringing everything back online now. Jun 8, 20:15:22 GMT+0 - Completed - We have completed the move successfully! Jun 8, 19:28:21 GMT+0 - Identified - We are coming back online now. We appreciate your patience. Jun 8, 14:00:00 GMT+0 - Identified - We will be moving our equipment from our current building to a datacenter operated by the same company across the street. Please expect about 4 hours of downtime during this migration as we migrate our equipment, including all customer servers and hardware powering our website. We appreciate your patience and understanding. We will follow up with more details and information. Jun 8, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 15 days, 15 hours and 23 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>15:33:33</var> GMT+0</small><br><strong>Identified</strong> - We have deracked all equipment and arrived at the new datacenter. We are unloading and will begin to re-rack the equipment shortly..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>14:50:46</var> GMT+0</small><br><strong>Identified</strong> - We are beginning to shutdown our equipment..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>14:36:00</var> GMT+0</small><br><strong>Identified</strong> - We have arrived at the datacenter and are beginning to shutdown each server..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>17:22:30</var> GMT+0</small><br><strong>Identified</strong> - We have finished racking all of our equipment and are working on bringing everything back online now. .</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>20:15:22</var> GMT+0</small><br><strong>Completed</strong> - We have completed the move successfully!.</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>19:28:21</var> GMT+0</small><br><strong>Identified</strong> - We are coming back online now. We appreciate your patience..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be moving our equipment from our current building to a datacenter operated by the same company across the street. Please expect about 4 hours of downtime during this migration as we migrate our equipment, including all customer servers and hardware powering our website. We appreciate your patience and understanding. We will follow up with more details and information. .</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 8 Jun 2024 14:00:00 +0000 https://hostodo.instatus.com/maintenance/clwh1nq04191500bboe9j5rl942 https://hostodo.instatus.com/maintenance/clwh1nq04191500bboe9j5rl942 [TPA01] EPYCK01 Hardware Maintenance Type: Maintenance Duration: 1 hour and 31 minutes Affected Components: TPA01 (Tampa, FL) Feb 28, 12:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance on Wednesday, February 28th, between 7:30am and 10am EST. This maintenance will impact all customers on EPYCK01.TPA01\. We will be powering off this node in order to upgrade the memory and disk capacity. Feb 28, 12:30:01 GMT+0 - Identified - Maintenance is now in progress Feb 28, 14:01:20 GMT+0 - Completed - Maintenance has been completed, all instances are rebooting now. Type: Maintenance

Duration: 1 hour and 31 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on Wednesday, February 28th, between 7:30am and 10am EST. This maintenance will impact all customers on EPYCK01.TPA01\. We will be powering off this node in order to upgrade the memory and disk capacity. .</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>12:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>14:01:20</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has been completed, all instances are rebooting now..</p> ]]> Wed, 28 Feb 2024 12:30:00 +0000 https://hostodo.instatus.com/maintenance/clsumyqeb40761bhnbhs52o9wd https://hostodo.instatus.com/maintenance/clsumyqeb40761bhnbhs52o9wd Miami Datacenter Move To Tampa Type: Maintenance Duration: 2 days, 6 hours and 35 minutes Affected Components: TPA01 (Tampa, FL) Nov 14, 19:45:09 GMT+0 - Identified - We are shutting down and extracting the servers from Miami now. Nov 14, 18:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 14, 18:00:00 GMT+0 - Identified - We are planning on migrating our Miami, FL presence to a new datacenter in Tampa, FL between Tuesday, November 14th and Wednesday, November 15th 2023. This migration will involve a few hours of downtime as we physically power off the machines and drive them over to Tampa, and get them racked in our new datacenter space. Please expect a total of approximately 6 hours of downtime during this time period. This move will give us more space to expand and allow us to bring Hostodo Gen2 to the Florida region. Thank you for your understanding and feel free to reach out to us with any questions. Nov 14, 20:47:23 GMT+0 - Identified - We are transporting the nodes back to Tampa now. Expect to be online around 10PM EST. Nov 17, 00:35:22 GMT+0 - Completed - Maintenance has completed successfully. Nov 15, 02:50:06 GMT+0 - Identified - Servers will be back online momentarily. Type: Maintenance

Duration: 2 days, 6 hours and 35 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>19:45:09</var> GMT+0</small><br><strong>Identified</strong> - We are shutting down and extracting the servers from Miami now. .</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>18:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning on migrating our Miami, FL presence to a new datacenter in Tampa, FL between Tuesday, November 14th and Wednesday, November 15th 2023. This migration will involve a few hours of downtime as we physically power off the machines and drive them over to Tampa, and get them racked in our new datacenter space. Please expect a total of approximately 6 hours of downtime during this time period. This move will give us more space to expand and allow us to bring Hostodo Gen2 to the Florida region. Thank you for your understanding and feel free to reach out to us with any questions..</p> <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>20:47:23</var> GMT+0</small><br><strong>Identified</strong> - We are transporting the nodes back to Tampa now. Expect to be online around 10PM EST. .</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>00:35:22</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>02:50:06</var> GMT+0</small><br><strong>Identified</strong> - Servers will be back online momentarily..</p> ]]> Tue, 14 Nov 2023 18:00:00 +0000 https://hostodo.instatus.com/maintenance/clohio0jh24777bkn6viblbtjm https://hostodo.instatus.com/maintenance/clohio0jh24777bkn6viblbtjm DET01 & LV01 Scheduled Network Maintenance Oct 30 Type: Maintenance Duration: 4 hours and 11 minutes Affected Components: DET01 (Detroit, MI), LV01 (Las Vegas, NV) Oct 30, 22:00:00 GMT+0 - Identified - Maintenance is still in progress Oct 30, 19:00:00 GMT+0 - Identified - We are planning to perform upgrades to our core network routers in **LV01** Las Vegas, NV and **DET01** Detroit, MI on **Monday, October 30th **between **3:00PM to 6:00PM EST**. Please expect about 30 minutes of downtime during this period. Oct 30, 23:11:10 GMT+0 - Completed - Maintenance has completed successfully. Oct 30, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 4 hours and 11 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is still in progress.</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning to perform upgrades to our core network routers in **LV01** Las Vegas, NV and **DET01** Detroit, MI on **Monday, October 30th **between **3:00PM to 6:00PM EST**. Please expect about 30 minutes of downtime during this period. .</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>23:11:10</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 30 Oct 2023 19:00:00 +0000 https://hostodo.instatus.com/maintenance/clo64hjd183131b7og6kwbimb4 https://hostodo.instatus.com/maintenance/clo64hjd183131b7og6kwbimb4 Las Vegas K4LV and Network Maintenance September 30th, 2023 Type: Maintenance Duration: 6 hours and 24 minutes Affected Components: LV01 (Las Vegas, NV) Oct 1, 05:47:12 GMT+0 - Completed - K4.LV is now back online. Sep 30, 16:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 30, 23:23:05 GMT+0 - Identified - We have replaced the failed boot drive causing K4LV to become unresponsive. We are currently working on getting all VMs back online within the next hour. Sep 30, 16:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during this time. This is a continuation of last nights maintenance period. We will be switching over to the new network on Saturday, Sep 30th 2023 between 9AM to 2PM Pacific We will also be resolving an issue causing K4LV to be unresponsive. Sep 30, 21:05:17 GMT+0 - Identified - Maintenance is still in progress. Type: Maintenance

Duration: 6 hours and 24 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>05:47:12</var> GMT+0</small><br><strong>Completed</strong> - K4.LV is now back online. .</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>23:23:05</var> GMT+0</small><br><strong>Identified</strong> - We have replaced the failed boot drive causing K4LV to become unresponsive. We are currently working on getting all VMs back online within the next hour..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during this time. This is a continuation of last nights maintenance period. We will be switching over to the new network on Saturday, Sep 30th 2023 between 9AM to 2PM Pacific We will also be resolving an issue causing K4LV to be unresponsive..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>21:05:17</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is still in progress. .</p> ]]> Sat, 30 Sep 2023 16:00:00 +0000 https://hostodo.instatus.com/maintenance/cln5gxnsv4408bfn5wxnj4lzz https://hostodo.instatus.com/maintenance/cln5gxnsv4408bfn5wxnj4lzz Las Vegas Dedicated Server and Network Maintenance September 29th, 2023 Type: Maintenance Duration: 6 hours and 6 minutes Affected Components: LV01 (Las Vegas, NV) Sep 29, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 30, 02:06:21 GMT+0 - Completed - Maintenance will continue tomorrow morning. We are aware of an issue with VPSs on K4LV, we are working on it. Sep 30, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 29, 20:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance on September 29th, 2023. We will be upgrading our network equipment and begin using a new network transit blend which will dramatically improve latency. During this maintenance period we will also be performing maintenance on our Las Vegas dedicated servers. Please expect your dedicated server to be shutdown and rebooted during this time. We will be doing this work between 1:00PM to 6:00PM Pacific time (4:00 PM to 9:00PM EST) Type: Maintenance

Duration: 6 hours and 6 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>02:06:21</var> GMT+0</small><br><strong>Completed</strong> - Maintenance will continue tomorrow morning. We are aware of an issue with VPSs on K4LV, we are working on it..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance on September 29th, 2023. We will be upgrading our network equipment and begin using a new network transit blend which will dramatically improve latency. During this maintenance period we will also be performing maintenance on our Las Vegas dedicated servers. Please expect your dedicated server to be shutdown and rebooted during this time. We will be doing this work between 1:00PM to 6:00PM Pacific time (4:00 PM to 9:00PM EST) .</p> ]]> Fri, 29 Sep 2023 20:00:00 +0000 https://hostodo.instatus.com/maintenance/clmvelk8f65617bon35jmpkj25 https://hostodo.instatus.com/maintenance/clmvelk8f65617bon35jmpkj25 [IMPORTANT] Las Vegas, NV Datacenter Major Maintenance | Friday, June 30, 2023 -> Saturday July 1, 2023 Type: Maintenance Duration: 1 day and 14 hours Affected Components: LV01 (Las Vegas, NV) Jun 30, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 2, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 30, 13:00:00 GMT+0 - Identified - **When:** Friday, June 30, 2023 9AM Pacific -> Saturday July 1, 2023 11PM Pacific **Where:** Las Vegas, NV **What:** We will be performing a physical migration of our Las Vegas, NV infrastructure to a new rack within the same datacenter. There will also be some networking changes taking place during this maintenance period. We will be aiming for at most 2 hours of downtime. **How Long:** Each node will be down for approximately 2 hours at some point during this maintenance period. Jul 1, 19:06:40 GMT+0 - Identified - UPDATE Saturday July 1st The maintenance was successful however the network change announced previously was not completed and will be completed at a different time. k3.lv.hostodo.com has some extended downtime but will be fixed shortly (12PM PST) All other nodes should be online. Type: Maintenance

Duration: 1 day and 14 hours

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - **When:** Friday, June 30, 2023 9AM Pacific -> Saturday July 1, 2023 11PM Pacific **Where:** Las Vegas, NV **What:** We will be performing a physical migration of our Las Vegas, NV infrastructure to a new rack within the same datacenter. There will also be some networking changes taking place during this maintenance period. We will be aiming for at most 2 hours of downtime. **How Long:** Each node will be down for approximately 2 hours at some point during this maintenance period..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>19:06:40</var> GMT+0</small><br><strong>Identified</strong> - UPDATE Saturday July 1st The maintenance was successful however the network change announced previously was not completed and will be completed at a different time. k3.lv.hostodo.com has some extended downtime but will be fixed shortly (12PM PST) All other nodes should be online..</p> ]]> Fri, 30 Jun 2023 13:00:00 +0000 https://hostodo.instatus.com/maintenance/clii3k64h448541apn81lkh3pp7 https://hostodo.instatus.com/maintenance/clii3k64h448541apn81lkh3pp7 NVMEK3LV & NVMEK10LV Maintenance Type: Maintenance Duration: 3 hours and 2 minutes Affected Components: LV01 (Las Vegas, NV) Dec 1, 05:02:05 GMT+0 - Completed - Maintenance has completed successfully. Dec 1, 03:17:17 GMT+0 - Identified - Maintenance is now in progress. We have extended the maintenance period to midnight EST. Dec 1, 02:00:00 GMT+0 - Identified - We will be performing some maintenance on NVME-K3.LV and NVME-K10.LV between 9PM and 11PM Eastern time. Each node will go down for approximately 20 minutes. Type: Maintenance

Duration: 3 hours and 2 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>05:02:05</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>03:17:17</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress. We have extended the maintenance period to midnight EST. .</p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing some maintenance on NVME-K3.LV and NVME-K10.LV between 9PM and 11PM Eastern time. Each node will go down for approximately 20 minutes..</p> ]]> Wed, 1 Dec 2021 02:00:00 +0000 https://hostodo.instatus.com/maintenance/ckwmup90a1266583mzm6gqwrhq https://hostodo.instatus.com/maintenance/ckwmup90a1266583mzm6gqwrhq Las Vegas Datacenter Maintenance - Saturday September 4th Type: Maintenance Duration: 7 hours and 23 minutes Affected Components: LV01 (Las Vegas, NV) Sep 5, 02:23:16 GMT+0 - Completed - Maintenance has completed successfully. Sep 4, 22:08:09 GMT+0 - Identified - All nodes are back online! Maintenance still in progress, so there may be some intermittent downtime, but the core work has been completed. Sep 4, 20:50:00 GMT+0 - Identified - Maintenance is now in progress. Sep 4, 19:00:00 GMT+0 - Identified - We will be performing datacenter maintenance in our Las Vegas, NV datacenter on Saturday September 4th between 1:00 PM and 5:00 PM PST. We will be moving our nodes to a new rack now that we have used up all of the existing space in our existing rack. We expect total downtime of ~ 30 minutes per node. Type: Maintenance

Duration: 7 hours and 23 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>02:23:16</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>22:08:09</var> GMT+0</small><br><strong>Identified</strong> - All nodes are back online! Maintenance still in progress, so there may be some intermittent downtime, but the core work has been completed..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>20:50:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress. .</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing datacenter maintenance in our Las Vegas, NV datacenter on Saturday September 4th between 1:00 PM and 5:00 PM PST. We will be moving our nodes to a new rack now that we have used up all of the existing space in our existing rack. We expect total downtime of ~ 30 minutes per node. .</p> ]]> Sat, 4 Sep 2021 19:00:00 +0000 https://hostodo.instatus.com/maintenance/ckt31gcg0528027ulkp401cm4p https://hostodo.instatus.com/maintenance/ckt31gcg0528027ulkp401cm4p