Hostodo - Notice history

All systems operational

Billing / Ordering Portal - Operational

97% - uptime
Aug 2026 · 92.02%Sep · 100.0%Oct · 100.0%

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Aug 2026
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LV01 (Las Vegas, NV) - Operational

100% - uptime
Aug 2026 · 99.48%Sep · 100.0%Oct · 100.0%

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Aug 2026
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DET01 (Detroit, MI) - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Oct 2026

TPA01 (Tampa, FL) - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Oct 2026

Notice history

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Oct 2026

No notices reported this month

Sep 2026

No notices reported this month

Aug 2026

[CONSOLE] Outage
ResolvedMajor outage59 hours 22 minutes
  • Resolved
    UTC
    Resolved

    Hostodo restored the customer panel on clean infrastructure after a 29 August ransomware incident on a control-plane host. Customer VPS disks were NOT the encryption target. Some support tickets after 15 July 2026 were not recoverable; some later invoices may be missing from the panel. We have not found evidence that customer data left our systems; because some logs were altered, we cannot completely rule it out. Additional details will be sent via email.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident impacting the console, website, and API.

[LV01] Network Outage
ResolvedMajor outage1 hour 25 minutes
  • Resolved
    UTC
    Resolved

    The affected traffic has been blackholed and connectivity has been restored.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
[LV01] Degraded Network in Las Vegas, NV
ResolvedPartial outage8 hours
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
AUG14
[DET01] EPYCK01 Emergency Maintenance
CompletedMaintenance54 hours 48 minutes
  • Completed
    August 16, 2026 at 4:48 PMUTC
    Completed
    August 16, 2026 at 4:48 PMUTC

    Maintenance has completed successfully. All VMs have been migrated to the new disk.

  • Update
    August 15, 2026 at 12:30 AMUTC
    Update
    August 15, 2026 at 12:30 AMUTC

    We are migrating the disk images now.

  • In progress
    August 14, 2026 at 10:47 PMUTC
    In progress
    August 14, 2026 at 10:47 PMUTC
    Maintenance is now in progress.
  • Planned
    August 14, 2026 at 10:00 AMUTC
    Planned
    August 14, 2026 at 10:00 AMUTC

    Following up from yesterday - we will be performing emergency maintenance to fix the disk issues on EPYCK01.DET01 starting at 6:45PM Eastern time.

AUG13
[DET01] EPYCK01 Emergency Maintenance
CompletedMaintenance1 hour 35 minutes
  • Completed
    August 14, 2026 at 12:35 AMUTC
    Completed
    August 14, 2026 at 12:35 AMUTC

    We have reseated the existing drive, however we are experiencing errors. We will have another maintenance window tomorrow once the missing component arrives and we are able to install the new drive.

  • Update
    August 13, 2026 at 11:54 PMUTC
    Update
    August 13, 2026 at 11:54 PMUTC

    We have a missing piece of equipment to fully complete the job. We are powering off the node for a reseat of the existing drive, while we wait for the additional component to arrive. We will likely schedule another maintenance window tomorrow if reseating does not resolve the issue.

  • In progress
    August 13, 2026 at 11:00 PMUTC
    In progress
    August 13, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    August 13, 2026 at 10:35 PMUTC
    Planned
    August 13, 2026 at 10:35 PMUTC

    We will be performing emergency maintenance to fix the disk issues on EPYCK01.DET01

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